Last updated: January, 2025. Welcome to Optalio These Terms and Conditions (“Terms”) govern your use of our Customer Relationship Management (CRM) platform and services. By accessing or using Optalio (the “Service”), you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies. If you do not agree to these Terms, please refrain from using the Service. Please read these Terms carefully to understand your rights and obligations. These Terms apply to all users of Optalio, including customers, employees, contractors, and visitors.

By accessing or using Optalio, you agree to these Terms and enter into a legally binding agreement with Optalio. If you are using Optalio on behalf of a business, you represent and warrant that you have the authority to bind that business to these Terms. We may update or modify these Terms at any time, and any changes will be posted here. Your continued use of Optalio after any such updates constitutes acceptance of the revised Terms.

You are responsible for: Account Security: Maintaining the confidentiality of your account and login information, including usernames, passwords, and any other details related to your account. You agree to immediately notify us if you believe your account has been compromised or accessed without authorization. Authorized Use: You agree to use Optalio solely for lawful purposes, in accordance with these Terms and applicable laws and regulations. Compliance: Ensuring that all activities conducted through your account comply with our terms and applicable local, state, national, and international laws.

In order to use Optalio, you may need to register for an account. When you register, you agree to provide accurate, complete, and current information and to keep it updated. You are responsible for all activities conducted through your account. Optalio reserves the right to suspend or terminate accounts that violate our Terms or engage in unlawful activities.

Optalio provides a range of CRM tools and features designed to help businesses manage customer relationships, marketing efforts, sales processes, and more. You are granted a limited, non-exclusive, non-transferable license to access and use Optalio solely for your internal business operations, subject to these Terms. We may modify, update, or discontinue certain features of the Service at our discretion, and will notify you of any material changes.

Optalio offers various subscription plans. By subscribing to any plan, you agree to pay the applicable fees for the chosen plan. Payment terms and billing cycles will be outlined at the time of purchase. If you select a paid plan, you authorize Optalio to charge you the applicable fees on a recurring basis, unless you cancel or change your subscription. You agree to provide accurate billing information and to update it as necessary to avoid interruptions in service. Fees are non-refundable except as required by law.

Optalio values your privacy and is committed to protecting your personal and business data. Please refer to our [Privacy Policy](link to Privacy Policy) to learn more about how we collect, use, and protect your data. You retain ownership of the data you input into Optalio, and we will process and store your data only in accordance with your instructions. You agree not to upload or share any sensitive data unless you are authorized to do so.

Optalio and its content are protected by intellectual property laws. You do not acquire any ownership rights to Optalio software, trademarks, logos, or other proprietary content by using the Service. You agree not to reverse-engineer, copy, or modify any part of the Service without our prior written consent.

Optalio may allow integration with third-party applications, services, or tools. You acknowledge that the use of third-party services is subject to the terms and conditions of the respective providers, and we are not responsible for any issues or disputes arising from the use of these third-party services.

To the fullest extent permitted by law, Optalio and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the Service. Our total liability for any claim related to these Terms shall be limited to the amount you paid for the Service during the six-month period immediately preceding the event that gave rise to the claim.

We reserve the right to suspend or terminate your access to Optalio at any time if you violate these Terms, fail to pay applicable fees, or engage in any unlawful or disruptive activities. Upon termination, your access to the Service will be revoked, and any unpaid fees will remain due. You may terminate your account at any time by following the cancellation procedures in your account settings. Upon termination, you will no longer have access to Optalio, and any remaining obligations under these Terms will survive.